Contacts
Last Updated: 26.07.2026
On this page, you will find official contact information and details of the company.
General Contact Information
Support Service
- Email: [email protected]
- Telegram: @piratetm_hosting
- Discord: discord.gg/HXNAuKD
Our technical support team is available 24/7 to assist you. For the fastest response, please use the ticketing system in your client area.
Legal and Financial Inquiries
- Email: [email protected]
Official Company Details
Legal Entity
- Company name: Hosting PirateTM Enterprice
- Legal address: Abashinsky district, v. Choloban, Georgia
When working with individuals from the Russian Federation, the company may act as a self-employed person (according to the legislation of the Russian Federation).
Individual Entrepreneur
- Identification code/personal number: Available upon request for legitimate business purposes
Payment Information
We accept various payment methods, including:
- Bank cards (Visa, Mastercard, etc.)
- Cryptocurrencies (Bitcoin, Ethereum, etc.)
- Electronic payment systems
Detailed payment information is available in your client area during the checkout process. For specific payment methods or arrangements, please contact our support team.
Service Areas
We provide services to clients worldwide from our data centers located in various countries. The main locations of our equipment include:
- Germany
- Netherlands
- United States
- Russia
- Finland
- Other locations as specified in our service descriptions
Working Hours
Technical Support: 24 hours a day, 7 days a week, 365 days a year
Billing Department: Monday to Friday, 9:00 AM to 6:00 PM (GMT+3)
Legal Documents
For detailed information about our terms and policies, please refer to the following documents:
Note: The information on this page is provided for informational purposes only and does not constitute a public offer.