Special Provisions

This "Special Provisions" document (hereinafter - "Document") is an additional part (or appendix) to the Terms of Service (ToS), Privacy Policy, DMCA Policy, Payment and Refund Policy, and other legal documents of Hosting PirateTM Enterprice (hereinafter - "Company"). In case of contradictions, this Document takes precedence on directly specified issues.

1. Priority of Mandatory Norms

1.1. Mandatory Legislation

Nothing in our documents (ToS, Policies, etc.) should be interpreted as canceling or limiting the mandatory norms of the country where the Client is a consumer (for example, consumer protection legislation in the Russian Federation, EU directives, etc.). If any provision of our documents conflicts with mandatory laws (imperative norms), such norms take precedence, and the corresponding provision is considered inapplicable to the extent of the contradiction.

1.2. Consumer's Right to Court

A consumer Client, if provided for by local legislation, retains the right to file claims at their place of residence, even if other documents specify a different court by default.

2. Prior Notifications and Unilateral Changes

2.1. Notification Obligations

When changing the basic conditions (ToS, tariffs, refund policy, etc.), the Company undertakes to notify the Client 14 days in advance (or another reasonable period specified in the ToS) through several channels (e-mail, personal account, banner on the website). If the Client did not receive the notification through their own fault (spam filters, outdated e-mail), this does not cancel the fact of notification, provided the Company acted in good faith.

2.2. Significant Changes

If the changes are significant (entail a change in cost, terms, or liability of the parties), the Client may terminate the agreement without penalties before the changes take effect. Continued use of the Services means agreement with the new version.

2.3. Right to Immediate Action

The Company reserves the right (even without prior notice) to respond immediately to any security threats, detected violations of the law, or force majeure, if delay creates risks for the infrastructure or other users. Further notification and investigation procedures will be conducted post-factum.

3. Responsibility for User Content

3.1. Client Content

Clients are fully responsible for complying with all rights and laws when placing and distributing their content. The Company does not proactively monitor content (unless it is due to the specifics of the tariff and does not contradict local legislation).

3.2. Quick Response

Upon receiving a complaint (DMCA notification, court order, government agency requirements) or identifying illegal/prohibited content, the Company has the right to suspend access to such materials by notifying the Client. If the prohibition of content is obvious (for example, child pornography, direct calls for violence), blocking may be without prior notice.

3.3. Disclaimer of Liability

The Company is not responsible for the Client's content to third parties and authorized bodies, except in cases where the actions or omissions of the Company led to a violation of the law through its intentional fault.

4. No Guarantee of "Absolute" Protection

4.1. Cyberattacks and Leaks

The Company takes all reasonable technical and organizational measures to protect the infrastructure and data of Clients from cyberattacks, hacks, and leaks. However, we cannot guarantee absolute security and uninterrupted operation due to the development of "blackhat" methods. The user acknowledges and accepts such risk.

4.2. Backup

Even if the backup service is provided for in the tariff, in force majeure circumstances (natural disasters, total failures, malicious attacks), the Company may not be able to ensure the recovery of all data. The Client is recommended to keep their own local backup copies of critical materials.

4.3. SLA Limitations

SLA or other availability indicators (99.9%/99.95%, etc.) are provided "to the best of our ability", and the Company cannot guarantee "100%" uptime unless explicitly stated in the tariff and implies additional compensation.

5. Export Control and Sanctions

5.1. Sanctions Restrictions

The Company complies with export control requirements (OFAC, EU, UN, etc.) and does not provide services to persons, organizations, and in jurisdictions subject to full restrictions. See Sanctions and Restrictions Policy for details.

5.2. Software Restrictions

Some types of software (especially encryption technologies, tools subject to export control) may not be available to the Client from certain countries. The Client is obliged to independently check the possibility of using software at their place of residence.

6. Taxes and Legal Status

6.1. Individual Entrepreneur / Legal Entity

If the Company acts as an Individual Entrepreneur or other form, in public documents we may refer to ourselves as "Company" for convenience and transparency. At the same time, the actual legal status does not change, and the details are specified in the Privacy Policy or on the website.

6.2. Tax Payment

By using our Services, the Client is solely responsible for complying with tax obligations in their country. Prices listed on the website may not include local taxes. If legislation or the payment system requires withholding/accrual of taxes, we do this in accordance with the law.

7. Force Majeure (Additional Details)

7.1. Examples of Force Majeure

• Global Internet network failures,
• World/regional military actions, terrorism, embargoes,
• Natural disasters (floods, earthquakes, hurricanes),
• Long-term power outages due to unforeseen catastrophes.

7.2. Not Considered Force Majeure

• Organizational miscalculations of the Company (lack of backup systems, staff inattention),
• Ordinary technical breakdowns that could have been prevented by proper maintenance.

7.3. Consequences

In case of force majeure, the obligations of the parties are suspended for the duration of the circumstances. The Company makes a good faith attempt to eliminate the consequences but does not guarantee the provision of services during the period of force majeure.

8. Application of this Document

8.1. Priority

If any provision of these "Special Provisions" directly regulates a situation that potentially contradicts (or additionally clarifies) other Company documents, this provision applies.

8.2. Invalidity of Part of the Provisions

If any provision is found to be invalid, the remaining clauses continue to apply.

8.3. Changes and Notifications

The Company has the right to make changes to this Document, notifying Clients in advance (usually 14 days). Continued use of the Services after the publication of changes means agreement with the updated text.

9. Contact Information

• Email: [email protected]
• Address: Abashinsky district, v. Choloban, Georgia